Privacy Policy

Effective Date: 17th March 2025

Nilkanth Dhun Mandal & Charitable Trust ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, including Bhajan and Dhun programs, charitable activities, and community support.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of personal and non-personal information when you interact with us:

(a) Personal Information

  • Name
  • Contact details (phone number, email address)
  • Event details (type of event, date, location)
  • Donation details (amount, date, mode of payment)

(b) Non-Personal Information

  • Browser type and version
  • IP address
  • Usage data and site interaction details

2. How We Use Your Information

We use the collected information to:
✅ Provide Bhajan and Dhun services upon request
✅ Communicate with you regarding events or updates
✅ Process donations and provide receipts
✅ Improve our services and user experience
✅ Respond to your inquiries and feedback
✅ Ensure the security and integrity of our services

3. How We Share Your Information

We value your privacy and do not sell or share your personal information with third parties, except:

  • With your consent – We may share your information with third parties only if you have provided consent.
  • Legal compliance – We may disclose your information if required to do so by law or in response to valid legal requests.
  • Service providers – We may engage trusted service providers to help us operate and maintain our services.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our security practices include:

  • Data encryption
  • Secure servers
  • Limited access to sensitive information
  • Regular security reviews and updates

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  • Contact details and event information are retained for up to 12 months unless you request deletion.
  • Donation records are retained for tax and legal compliance purposes for up to 5 years.

6. Your Rights and Choices

You have the following rights regarding your personal information:
✔️ Access – You may request access to the personal data we hold about you.
✔️ Correction – You may request that we correct or update inaccurate or incomplete information.
✔️ Deletion – You may request that we delete your personal information unless it is legally required to be retained.
✔️ Withdraw Consent – You may withdraw your consent to data processing at any time.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking

Our website may use cookies to improve user experience and collect non-personal data.

  • Essential Cookies – Required for the proper functioning of the website.
  • Performance Cookies – Help us analyze site usage to improve performance.
  • Functionality Cookies – Enable enhanced functionality and personalization.

You can modify your browser settings to reject cookies or notify you when a cookie is being placed.

8. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any linked sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13 without parental consent. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our official platforms with the updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📞 Harshbhai Paladia – +91 99782 36582

🙏 Nilkanth Dhun Mandal – Serving with Devotion and Harmony! 🙏